Is The Closet Assistant Unethical?

A deep dive into some of the ethics behind the tool.

March 15, 2018 by Jordan

A Typical First Impression

If you’re like most Poshers, your first response to hearing about the Closet Assistant is that it’s cheating and shouldn’t be allowed on the platform.

That’s a 100% justified reaction, since the Poshmark Community Guidelines state: Do not use programs or other forms of automation to participate on Poshmark. This includes, but is not limited to liking, sharing, following, and unfollowing.

So, everyone knows that automation is against the community guidelines. But, is it unethical?

Poshmark’s Boundaries

It turns out that Poshmark protects itself from unethical behavior by banning users that do crazy stuff (like pumping out 5386 shares in a single party). You’ll get permanently restricted or banned on the platform if you do things like that on a regular basis.

Poshmark will pop-up a Google CAPTCHA if you share or follow/unfollow too much too fast. To get rid of the CAPTCHA, the user has to be present and available to click “I’m not a robot”.

If you try to bring conversations and/or transactions off of the platform, Poshmark will ban your account as fast as you can say “email me”.

Poshmark has made these boundaries to protect the platform from what it deems unethical. The boundaries are in place whether you are using the Closet Assistant or not. The Closet Assistant doesn’t allow you to bypass those boundaries.

So, if the Closet Assistant doesn’t allow you to go beyond what Poshmark deems unethical, is it actually unethical?

Yeah, but it’s cheating! I work hard sharing everyday!

That’s fair, and I hear you. The Closet Assistant is certainly a competitive advantage over those who manually share their items. It still takes just as long to use the Closet Assistant (because Poshmark has boundaries), but you aren’t left with sore thumbs and you can work on other things at the same time.

A competitive advantage certainly can be deemed as cheating. But there are several other competitive advantages people can have on the platform that you may not have.

Maybe they have a more quality thrift-store near them to re-sell better items. Maybe they can take better listing pictures and get noticed more. Maybe they don’t have three kids running around while they’re trying to share. Maybe they have an existing blog/shop that gives them lots of external traffic.

Obviously, none of those things are ‘cheating’. But, they are competitive advantages. They’ll sell more and make more money than you because of it.

There’s certainly a fine line between cheating and a competitive advantage. The Closet Assistant toes that line very closely.

At The End Of The Day

At the end of the day it’s up to you to decide whether or not the Closet Assistant is unethical.

The Closet Assistant gives you the ability to multi-task. You can share your items and work on other things at the same time. You still need to be present and attentive, and you still can’t pass the boundaries that Poshmark deems unethical.

Let me know what you think.

Jordan 🤘

(P.S. Haters will always hate.)

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